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ABOUT SHOPPYZONE

At Shoppyzone, we believe shopping should be simple, exciting, and full of smart discoveries.
We are a modern general store built for today’s fast-moving world—stocked with trending products, problem-solving essentials, and innovative Home & Kitchen gadgets that make everyday life easier.

From time-saving tools and clever household items to stylish lifestyle accessories and must-have appliances, our mission is to bring you products that blend quality, usefulness, and value.

Our team studies what people struggle with every day, then curates products that solve those problems efficiently. If an item doesn’t offer real value, we don’t sell it. Simple as that.

We work directly with reliable suppliers to keep pricing fair and quality consistent, so you don’t have to sift through cheap, unreliable options online. Whether it’s a tool that saves time, a gadget that upgrades your routine, or a trend that’s worth the hype, we bring it all under one roof.

Why Shoppyzone?

Carefully Curated Products
We handpick every item based on quality, customer needs, and real-life usefulness.

Everyday Solutions
Whether it's a cleaning gadget, a kitchen helper, a smart accessory, or a trending innovation—you’ll find solutions that truly make a difference.

Affordable & Trustworthy
Great products shouldn’t be expensive. We focus on affordability without compromising on quality.

Customer-First Experience
Your satisfaction is our priority. We aim to deliver a smooth, reliable shopping experience from browsing to delivery.

✔ Gives exciting  discount offers & bundles offers 

Our Vision

To become your go-to online destination where you can discover new ideas, improve your daily routine, and shop confidently for anything you need.

At Shoppyzone, we’re not just selling products—we’re delivering convenience, innovation, and happiness to your home.

Shoppyzone is built for people who want smarter choices without wasting hours comparing products. Practical, modern, and selected with intention—that’s how we operate.

FAQ'S

🏪 STORE FAQ

Q1: How long does delivery take?
Delivery usually takes 6–10 business days, depending on location and courier load. If there is a festival/holiday season, it can take a few extra days.

Q2: Do you offer Cash on Delivery (COD)?
Yes, COD is available for most pin codes. If COD is unavailable in your area, you will be informed at checkout.

Q3: Can I cancel my order after placing it?
Orders can be cancelled only within 2 hours of purchase. After dispatch, cancellation is not possible.

Q4: Can I change my address or phone number after ordering?

  • Within 2 hours ,by WHATSAPP OR CALLING
  • Only if the order is still under processing.
  • Once shipped, no further modification is possible.

🚚 SHIPPING & TRACKING

Q1: I can’t see any movement in tracking — why?
Tracking updates appear after the courier does the first scan.
Sometimes it takes 24–48 hours.

Q2: My package shows “delivered” but I didn’t receive it — now what?
Contact us within 48 hours of the delivery update.
We will raise a complaint with the courier.
Fake delivery claims won’t be accepted.

Q3: Will I get a tracking update?
Yes. Once shipped, you receive a tracking link via SMS/Email/WhatsApp.

Q4: Tracking isn’t updating — is my parcel stuck?
Not necessarily. It may take 24–48 hours for the first scan to show movement.

♻️ RETURNS & REFUNDS

Q1: Do you accept returns?

  • Yes, returns are accepted if the item is defective, damaged, or incorrect. We do NOT accept returns for change of mind / dislike / wrong expectation.
  • some types of products are not returnable for example:- one time used, used products, cleansers, serums, face applicable(not returnable after use or damage packaging).

Q2: How do I request a return?
Contact us on WHATSAPP MSG with unboxing video + photos within 5 days of delivery.

Q3: When will I receive the refund?
Refund is issued after the item is returned and inspected.
Refund method: original mode of payment. Refunds may take 5–7 business days to reflect in your account, depending on your payment provider.

Q4: What if I refuse the delivery?
Return shipping charges will be deducted from the refund, or COD will be blocked for future orders in some cases.

Q5: What proof do you need for returns?
An unboxing video and clear photos within 5 days of delivery.

🧩 PRODUCT-RELATED

Q1: Are your products original?
Our products are sourced from verified manufacturers and suppliers.
We do not claim any specific brand unless clearly mentioned.

Q2: Will the product look exactly like the photos?
Yes, the product will match the description and gallery. However, packaging design may vary based on batch.

Q3: Do you offer a warranty?
Warranty depends on the type of product. if applicable, it will be mentioned in the product page.

💪🏻 QUALITY & CARE

Q1: How do I know the product is good quality?

Every batch is quality-checked before dispatch, and we only ship items that pass inspection for durability, finish, functionality, and safety.

Q2: Are your materials safe for children/adults/food (depending on product)?

We work only with certified manufacturers. Materials are non-toxic, skin-safe, and compliant with product category standards.

Q3: Will the product break or stop working quickly?

No — our products are tested for daily use conditions.
If there is a defect within the first 5 days of delivery, we offer replacement support.

Q4: Is the product the same as shown in the pictures?

Yes — the product matches the images and specifications on the product page.
Only packaging design may vary depending on batch availability.

Q5: Do you test items before shipping?

Yes — products undergo a functionality check and safety inspection before dispatch.

💳 PAYMENT & SECURITY

Q1: Is online payment safe?
Yes. Payments are processed via secure and encrypted payment gateways (Razorpay).

Q2: My payment failed, but money was deducted. What should I do?
It will be auto-refunded to your bank within 5–7 business days.
This is managed by your bank/payment processor.

📞 CUSTOMER SUPPORT

How can I contact Shoppyzone?

📲 WhatsApp: +91 84215 94410

📸 Instagram: _.shoppyzone_307

✉️ Email: shoppyzone.business@gmail.com